Retail & CPG

Sep 12, 2025

Driving Transformation for India's Largest Grocery Platform

Industry : E-commerce / Quick Commerce Challenge : Modernizing legacy systems to ensure audit compliance, enhance operational scalability, and unlock new B2B revenue streams.

The Challenge

As India's leading online grocery platform, they needed to overcome critical technology bottlenecks that were limiting its growth. Key challenges included:

  • Legacy supplier management systems were causing significant audit compliance issues1.

  • A fragmented data architecture was preventing the adoption of enterprise-grade financial operations

  • The company was missing out on revenue opportunities in the growing B2B SaaS market.


Recro's Solution: A Three-Pronged Transformation

Recro deployed a specialized, cross-functional "Proteus" team to execute three critical initiatives in parallel, leveraging deep expertise in the quick-commerce domain.

  1. Enterprise Foundation Building: Re-architected the entire supplier onboarding system with automated validation for GST, PAN, and banking details to eliminate data errors and ensure compliance.

  2. Seamless System Modernization: Managed the seamless migration of critical supplier data from MySQL to an enterprise-grade Oracle system, building a real-time data synchronization process with 99.9% reliability.

  3. Revenue Innovation: Developed and successfully piloted a market-ready, white-label SaaS platform for B2B logistics and warehouse management, creating a new avenue for revenue diversification.

The Impact: Compliance, Scalability, and New Revenue

Our engagement delivered measurable business outcomes, transforming their operational capabilities and creating new value.

  • 100% Audit Compliance: The new automated validation systems eliminated critical errors, ensuring full compliance and mitigating regulatory risk8.

  • New Revenue Stream: The successful pilot of the B2B SaaS platform generated client interest and opened a new revenue channel beyond the core B2C model9.

  • 10x Operational Scalability: The modernized, cloud-native architecture provided the enterprise-grade scalability needed to support future growth10.

  • Zero Data Loss: The critical enterprise system migration was completed with 100% data integrity and zero downtime

Strategic AI Roadmap: The engagement identified a key opportunity to achieve 60-70% accuracy in inventory predictions by implementing an AI-driven automated replenishment system12.

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